Shipping Policy
ARKTICAL Shipping Policy (Draft)
Effective Date: [Insert Date]
Brand: ARKTICAL
Website: https://arktical.com
Our promise: Streetwear that ships fast, arrives frozen-fresh, and is built for the brave.
Processing Time
Orders are typically processed within 1–3 business days after payment confirmation.
You’ll receive a confirmation email once your order ships — with real-time tracking.
Shipping Rates & Options
We offer standard, express, and international shipping options at checkout.
Shipping costs are calculated automatically based on destination and weight.
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Standard Shipping: 5–10 business days
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Express Shipping: 2–5 business days
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International Orders: 7–15 business days (customs may vary)
All shipping times are estimates — weather and customs can influence delivery times.
Tracking
Once your order is shipped, you’ll receive a tracking number via email.
Track your order at any time via your ARKTICAL account or the carrier’s website.
Customs & Import Fees
For international orders, customs duties and import taxes may apply based on your country’s regulations. These fees are the customer’s responsibility.
Lost or Damaged Orders
If your package is lost or arrives damaged, contact support@arktical.com within 7 days of delivery. We’ll make it right — replacement or refund guaranteed.
Returns & Exchanges
We accept returns and exchanges within 14 days of delivery if the item is unworn, unwashed, and in original packaging.
To initiate a return, visit arktical.com/returns or email returns@arktical.com.